Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how jk77 ("jk77," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the jk77 online gaming platform available at jk77.one ("Platform").

jk77 is committed to handling your personal data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC"). We take your privacy seriously, and this Policy is designed to give you clear, honest information about how your data is handled every time you interact with the jk77 platform.

This Policy applies to all personal data collected through the jk77 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications. It applies to all players in the Philippines, including those accessing the Platform from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jk77 acts as the personal information controller ("PIC") in respect of the personal data it collects and processes through the Platform. As PIC, jk77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

Where jk77 engages third-party service providers to process personal data on its behalf (for example, payment processors, game suppliers, or analytics providers), those parties act as personal information processors ("PIPs") and are contractually bound to process your data only in accordance with jk77's instructions and this Policy.

3 Personal Data We Collect

3.1 Data You Provide Directly

When you register for a jk77 account or interact with the Platform, you may provide us with the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and nationality.
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, or voter's ID), selfie photographs for identity verification, and proof of address documents.
• Financial Data: GCash account details, Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details as required for deposit and withdrawal processing.
• Account Data: Username, password (stored in hashed form), account preferences, and communication preferences.

3.2 Data Collected Automatically

When you access and use the jk77 Platform, we automatically collect certain technical and behavioural data, including:

• IP address, device type, operating system, and browser type.
• Session data, including login timestamps, session duration, and pages visited.
• Gameplay data, including games played, wagers placed, game outcomes, and bonus usage.
• Transaction data, including deposit and withdrawal history, amounts, and timestamps.
• Cookie and tracking data as described in Section 9 of this Policy.

3.3 Data from Third Parties

jk77 may receive personal data about you from third parties in limited circumstances, including from payment processors confirming the status of financial transactions, from identity verification service providers during the KYC process, and from fraud prevention and anti-money laundering screening services.

4 How We Use Your Personal Data

jk77 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your jk77 player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to the jk77 game library, process your deposits and withdrawals, credit bonuses to your account, and deliver customer support.
• Legal and Regulatory Compliance: To fulfil our obligations under the DPA, PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including conducting KYC verification and filing required regulatory reports.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats to the Platform and its players.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to enforce deposit and loss limits set by players, and to administer self-exclusion requests.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jk77 Platform.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jk77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jk77 (i.e., the Terms & Conditions), including account management, game access, and financial transaction processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC obligations under AMLA and reporting obligations under PAGCOR regulations.
• Legitimate Interests: Processing is necessary for jk77's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Personal Data

6.1 Service Providers

jk77 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (GCash, Maya, and Philippine banking partners), identity verification providers, game software suppliers, cloud hosting providers, and customer support platform operators. All service providers are contractually required to process your data only as instructed by jk77 and to maintain appropriate security standards.

6.2 Regulatory and Law Enforcement Authorities

jk77 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required by law, court order, or regulatory direction. jk77 will notify you of such disclosures where legally permitted to do so.

6.3 No Sale of Personal Data

jk77 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Any sharing of data is limited to what is strictly necessary for the purposes described in this Policy.

7 Data Retention

jk77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with AMLA record-keeping requirements.
• KYC verification documents are retained for the period required by PAGCOR regulations and AMLA, which is generally five (5) years from the date of the last transaction.
• Marketing consent records are retained for the duration of your account and for a reasonable period thereafter to demonstrate compliance.
• Technical logs and gameplay data may be retained for shorter periods as operationally necessary, typically not exceeding two (2) years.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jk77 will securely delete or anonymise it.

8 Data Security

jk77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jk77 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that personal data is accessible only to jk77 personnel and service providers who have a legitimate need to access it.
• Regular security assessments, penetration testing, and vulnerability scanning of the jk77 Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Staff training on data protection obligations and security best practices.

9 Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jk77 Platform. They allow the Platform to recognise your device, remember your preferences, and provide a more personalised experience. jk77 also uses similar tracking technologies such as web beacons and local storage objects.

9.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how players use the Platform, such as which pages are visited most frequently, to help jk77 improve performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display options to personalise your experience.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content and to measure the effectiveness of jk77 marketing campaigns.

9.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jk77 Platform. Instructions for managing cookies are available in the help documentation of your browser.

10 Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jk77:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data jk77 holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by jk77.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jk77's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

To exercise any of these rights, please contact jk77's Data Protection Officer via the live chat support function on the Platform or by email at [email protected]. jk77 will respond to all data rights requests within 15 business days.

11 Children's Privacy

The jk77 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jk77 does not knowingly collect personal data from individuals under the age of 21. If jk77 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed.

12 International Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside the Philippines — for example, where jk77's cloud infrastructure or third-party game suppliers are located in other jurisdictions. Where such transfers occur, jk77 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law, including through contractual data processing agreements with the relevant recipients.

jk77 will not transfer your personal data to a foreign country or international organisation unless that country or organisation provides an adequate level of protection for personal data, or appropriate contractual safeguards have been put in place, in accordance with the requirements of the DPA and NPC regulations.

13 Changes to This Privacy Policy

jk77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, jk77 will notify registered players by email or through an in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the jk77 Platform following the publication of any amendments to this Policy constitutes your acknowledgement of the updated Policy. We encourage you to review this Policy periodically to stay informed about how jk77 protects your personal data.

14 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or jk77's data handling practices, please contact our Data Protection Officer:

If you are not satisfied with jk77's response to your complaint, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.

For responsible gaming concerns, including self-exclusion requests, please visit jk77.one/responsible-gaming or contact our support team via live chat.